Refund Policy

At LoyalSpy, we strive to ensure our customers are fully satisfied with our services. We understand that circumstances may arise where a refund is necessary. Below is our straightforward refund policy to address such situations:

1. Refund Eligibility

We offer a 100% unconditional refund for any purchase made on our platform, provided the refund request is submitted within 30 days of the purchase date.

2. How to Request a Refund

To initiate a refund request, please contact our support team via email at [email protected]. Include the following details in your email to expedite the process:

  • Your name
  • The email address used for the purchase
  • The transaction ID or order number (if available)
  • A brief description of the reason for your refund request (optional)

3. Processing of Refunds

Once your refund request is received:

  • Our support team will review the request and process the refund promptly, typically within 3–5 business days.
  • Refunds will be issued to the original payment method used for the transaction.

4. Additional Notes

  • Refunds are issued without requiring justification; however, your feedback is highly appreciated to help us improve our services.
  • If you encounter any issues or delays, our support team is available 24/7 to assist you.

5. Contact Us

For any questions or concerns regarding this refund policy, please contact us at [email protected]. We are here to ensure your experience with LoyalSpy is as seamless and satisfactory as possible.