Refund Policy
At LoyalSpy, we strive to ensure our customers are fully satisfied with our services. We understand that circumstances may arise where a refund is necessary. Below is our straightforward refund policy to address such situations:
1. Refund Eligibility
We offer a 100% unconditional refund for any purchase made on our platform, provided the refund request is submitted within 30 days of the purchase date.
2. How to Request a Refund
To initiate a refund request, please contact our support team via email at contact@loyalspy.com. Include the following details in your email to expedite the process:
- Your name
- The email address used for the purchase
- The transaction ID or order number (if available)
- A brief description of the reason for your refund request (optional)
3. Processing of Refunds
Once your refund request is received:
- Our support team will review the request and process the refund promptly, typically within 3–5 business days.
- Refunds will be issued to the original payment method used for the transaction.
4. Additional Notes
- Refunds are issued without requiring justification; however, your feedback is highly appreciated to help us improve our services.
- If you encounter any issues or delays, our support team is available 24/7 to assist you.
5. Contact Us
For any questions or concerns regarding this refund policy, please contact us at contact@loyalspy.com. We are here to ensure your experience with LoyalSpy is as seamless and satisfactory as possible.